Selling a property can involve a few awkward conversations, but you’re entitled to straight answers before you sign anything. Ask what evidence supports the valuation, how quickly it should sell, and why. Confirm every known defect or legal issue, then check the full fee structure and who pays if the sale falls through. Finally, test the agent’s experience with similar homes—because the wrong assurances can cost you more than expected.
Key Takeaways
- What evidence supports your asking-price recommendation, including recent sold comparables, sale dates, prices, and meaningful property differences?
- How long will this property realistically take to sell, and what local buyer demand and pricing strategy support your estimate?
- What defects, planning breaches, access rights, flooding, restrictions, or other legal issues do you know about?
- Exactly what are your fees, when are they payable, and which marketing or additional services and hidden costs are included?
- If the sale falls through or I withdraw, what charges apply, and can I end your instruction without penalty?
What Evidence Supports This Property’s Value?

Ask your estate agent to show you the evidence behind the asking price, not just a list of similar properties. Ask which comparable homes actually sold, when they sold, and for how much. A nearby listing proves little if it has lingered unsold or differs in condition, size, plot, and period features.
You should also ask how Market trends have affected local prices, including demand, supply, and recent completed sales. A good agent will explain the valuation methods used, rather than hiding behind software or a vague percentage.
For an older house, insist they account for craftsmanship, original fabric, extensions, conservation restrictions, and costly repairs. If the figure depends on optimistic improvements, ask for those assumptions in writing. You’ll then judge whether the price reflects the building’s reality, not wishful thinking.
How Quickly Should This Property Sell: and Why?
Once you’ve tested the evidence behind the asking price, establish how long the agent genuinely expects the property to take to sell. Ask what comparable homes achieved, how many buyers are actively searching, and whether current Market trends support that timescale.
A period cottage, listed townhouse, or architect-designed modern home may need a more patient audience than a standard starter property. Don’t accept vague promises about “strong interest”; request a realistic range, backed by recent local results.
Ask which pricing strategies could shorten the sale, and what compromise each would require. A sharp launch price may create urgency, while an ambitious figure can leave your home stale and harder to reposition.
You should also ask when the agent would review progress, change the strategy, and tell you honestly if the market has rejected your price.
What Defects or Legal Issues Has the Agent Disclosed?
Before you commit, find out exactly what the agent knows about defects, planning breaches, access rights, flooding, subsidence, listed-building restrictions, or other legal complications. Ask for specific facts, not reassuring generalities. Has the roof leaked? Were alterations approved? Does a neighbour cross the land, or does the property share a private road?
With older homes, seemingly minor changes may affect historic fabric, insurance, or future repairs. Request all Property disclosures in writing, including notices, guarantees, surveys, and correspondence with the council.
Ask whether the seller has answered the standard property information forms fully, and check when each issue was discovered. Don’t rely solely on the agent’s summary: instruct a surveyor and conveyancer to investigate Legal concerns independently.
If answers remain vague, treat that uncertainty as a warning and budget for further checks before exchanging contracts.
What Should an Estate Agent Charge?

Unclear defects and legal issues aren’t the only costs that can catch you out; the agent’s fee deserves the same direct treatment. Ask exactly what you’ll pay, when it’s due, and which services the figure covers. Is the fee a percentage of the sale price, a fixed sum, or a hybrid? Request every charge in writing, including photography, floor plans, listings, accompanied viewings, and VAT.
Compare several local agents, but don’t choose on price alone. Their knowledge of period homes, conservation areas, and current market trends can protect your property’s character while attracting serious buyers. Ask how their commission rates reflect experience, marketing reach, and results—not just promises.
Negotiate firmly, especially if your house needs specialist presentation. A transparent quote gives you control and prevents an attractive headline fee from hiding costly extras.
Who Pays If the Sale Falls Through?
If the sale falls through, you shouldn’t automatically be left paying the agent’s full fee. Check your agreement before accepting any marketing strategies or signing up to another campaign. Some agents charge only on completion; others apply withdrawal, introduction, or abortive-sale fees, particularly under sole-agency terms.
Ask plainly what happens if the buyer pulls out, the chain collapses, or your survey uncovers costly defects. Confirm whether you’ll owe money for photography, floorplans, viewings, or advertising already arranged.
Commission structures vary, so don’t rely on a friendly verbal assurance. Get every exception in writing, including when you can end the instruction without penalty.
If your property is a listed home or carries family history, choose an agent who understands its value, not one who pressures you into cutting corners. A failed sale shouldn’t become an expensive surprise.
Conclusion
Before you sign, ask these five questions and insist on clear, written answers. Check the valuation against recent sales, test the promised timeline, and uncover every defect or legal complication. Demand a complete fee schedule, including what happens if the deal collapses. Finally, judge the agent’s experience with comparable homes—not their sales patter. A property isn’t a game of Monopoly; it’s part of your financial future and, often, your family’s story.
